Transformação digital na universidade - feedback integrado de coordenações de cursos e discentes da UFOPA.

Abstract

This work presents the development of a Web system, 'Integrated Feedback and Suggestion System for Courses' (FISCC), which aims to improve communication between students and coordinators of undergraduate programs at the Federal University of Western Pará (UFOPA). The system was created to address the limitations of tools like SIGAA and Google Forms, providing a direct channel for students to submit suggestions and receive feedback from course coordinators. The platform offers functionalities to manage suggestions, complaints, surveys, news, and files, and integrates with both SIGAA and the API of the Federal University of Western Pará (UFOPA). Through unit and acceptance tests, the system demonstrated high efficiency and a high level of user satisfaction, facilitating problem identification and promoting a more agile response to academic needs. Future platform expansions may include new features, such as performance analysis and integration with other academic platforms, ensuring that the university maintains a more participatory and dynamic academic environment.