Aplicação do método de avaliação heurística no aplicativo esportivo para dispositivos móveis esportano

Abstract

This work deals with the application of the usability inspection method known as heuristic evaluation, carried out in the Esportano sports application, an application for mobile devices for monitoring amateur football championships and games. This research aims to develop and apply a questionnaire based on Nielsen's Heuristics, aiming to identify possible failures or difficulties in the interaction process between the user and the application and classify them according to a level of severity. With the evaluation results it will be possible to identify usability flaws, improving the experience and increasing productivity. Throughout the work, topics such as usability, mobile devices, interface evaluation, usability inspection tests, Nielsen heuristics, heuristic evaluation and, finally, the results achieved and related discussions will be explored.