A mediação de conflitos na fase policial: uma investigação acerca dos resultados obtidos por uma unidade integrada pro paz – UIPP, Santarém/Pará

Abstract

Crimes have always been faced in a merely retributive perspective, in which it was only aimed at the punishment of the criminal with an imposition of the penalty, which was not able to settle the conflicts between the people. In the State of Pará, the Integrated Peace Pro Unit (UIPP), a public policy in the field of public security adopted in the last 8 years, provides that harmful acts, conflicts and disputes of lesser offensive potential will be conducted by a mediator, avoiding the process and privileging the agreement. Thus, this new approach, with participatory and pacifying bias, could not escape a scientific observation regarding its practices and results achieved. A case study with quantitative and qualitative analysis was the methodology chosen to guide the evaluation of primary and secondary data, in order to demonstrate the effects obtained by the Center for Conflict Mediation (NUMEC) of a UIPP located in the city of Santarém. The bibliographical revision was also favored as a way of supporting the understanding of this new paradigm in implantation. At the end, through the tabulation of data in a documentary and statistical analysis, the degree of efficiency of the UIPP program in its last appeaser was verified, without affecting the personal perception of its users, measured by means of field research using a questionnaire. This time, among other results, it was demonstrated that the use of this alternative method provided a 92.18% effectiveness in the consensus resolution of the disputes, besides having won the satisfaction of the majority of users served by the program.